Privacy & Cookies Policy

We respect your privacy and are committed to keeping your personal data safe. This policy explains how we collect, use, and protect your information when you shop with us or visit our website.

What Information We Collect

We may collect and store the following information:

Your name, email address, phone number, and delivery address (when you place an order)
Your payment details (securely processed via our payment provider — we never store card details)
Your order history and preferences
Website usage data through cookies (see below)

How We Use Your Information

We only use your personal data to:

Process and deliver your orders
Contact you about your order if needed
Send you updates or offers (if you’ve opted in)
Improve our website and shopping experience

We never sell your data or share it with third parties for marketing purposes.

Cookies

Our website uses cookies to:

Keep your shopping cart working
Analyse site traffic and performance
Help us understand how visitors use our site

Cookies are small files stored on your device that help us improve your experience. You can adjust your browser settings to block or delete cookies if you prefer.

We use tools like Google Analytics to anonymously track visitor activity. These cookies don’t identify you personally.

Email Marketing

If you subscribe to our emails, we’ll occasionally send you news, offers, or updates. You can unsubscribe at any time using the link at the bottom of our emails.

Your Rights

Under UK data protection law (GDPR), you have the right to:

Request access to the personal data we hold about you
Ask us to correct or delete your data
Withdraw your consent at any time

Just email us at [your@email.com] and we’ll be happy to help.

How We Keep Your Data Safe

We use secure systems and up-to-date encryption to protect your information. Only authorised team members have access to customer data.

Contact

If you have any questions about our privacy or cookie policy, or how we handle your data, please contact us at:

demo@smarterbrew.co.uk
demotea.smarterbots.co.uk